How can wehelp you?

Download BongoChat from the Google Play Store, open the app, and enter your phone number. You'll receive a verification code via SMS. Once verified, set up your profile name and photo, and you're ready to start chatting!

On the login screen, tap "Forgot Password" or "Forgot PIN." You will be prompted to verify your identity via the phone number linked to your account, after which you can set a new password or PIN.

Go to the Chats tab and tap the QR code icon in the top right. You can show your unique QR code for a friend to scan, or tap "Scan" to scan their code. Once scanned, you'll be instantly connected!

Yes. BongoChat uses end-to-end encryption for all private chats and group conversations. This means only you and the person you're communicating with can read what is sent — not even BongoChat can access your messages.

Moments are permanent posts that live on your profile, similar to a social media feed. Stories are temporary photo or video updates that automatically disappear after 24 hours. Use Moments for lasting updates and Stories for quick, authentic daily glimpses.

Check your phone's system settings to ensure BongoChat is allowed to send push notifications. Also, verify inside BongoChat's app settings that notifications are enabled for the specific chats or groups you care about.

You earn Bongo Points automatically by logging in daily, chatting, and posting Moments or Stories. Visit the "Bongo Points" section in your profile to view your balance and redeem them for available perks and features.